GENERAL TERMS AND CONDITIONS OF USE food&good RESA
Platform: Food&Good RESA
Last update: June 30, 2025
1. Purpose
These General Terms and Conditions of Use (GTCU) define the rules for using the Food&Good RESA platform, which allows users to reserve a table at a partner restaurant.
2. Service offered
The platform allows users to
:- search for a
restaurant – check
availability – reserve a table online
– modify or
cancel a reservation – leave a review after their visit.
Food&Good acts solely as a technical intermediary between the restaurant and the user.
3. Reservations
When making a reservation, the user must provide accurate
information:- last name – first
name- phone
number- valid
email address- number of people-
dietary preferences and allergens
The restaurant may refuse or cancel a reservation in particular in the event
of:-
incorrect information –
abuse of reservations – failure to comply with the restaurant's
terms and conditions – dietary preferences and allergens that cannot be met
4. Cancellation or modification
Users may cancel or modify their reservations via
:- the link received by email
– the reservation
area – by telephone with the restaurant
Cancellation deadlines may vary depending on the restaurant.
5. No-show
If the user does not show up for their reservation without prior cancellation, the restaurant may apply
:- cancellation
fees – a charge to the user's
credit card – refusal of future reservations.
6. Payment or prepayment
Some restaurants may request
:- a credit
card imprint – a
deposit valid until the reservation date –
prepayment – a down payment.
These payments are processed by secure service providers.
7. Reviews and comments
Users may post reviews after their visit.
They agree to post content
that is:-
sincere – respectful
– non-defamatory.
Food&Good reserves the right to remove any inappropriate content.
8. Liability
Food&Good acts solely as a technical intermediary.
The company is not responsible
for:- the quality of the
restaurant's service – the prices charged – changes or cancellations made by the restaurant.
9. Personal data
Personal data is used to
:- manage reservations
– send confirmations
– improve the service
– provide information about the
establishment's services – send reasonable commercial information about the establishment or Food&Good via email.
Users have the right
to:- access
– rectify
– delete.
10. Privacy Policy
10.a Security
Food&Good implements technical and organizational measures to protect personal data.
10.b Cookies
The platform uses cookies for
:- the functioning of the site
–
statistics – improving the user experience.
Users can manage their cookie preferences via their browser.
11. Applicable law
Use of the Food&Good RESA service implies acceptance of the above terms of use.
These terms are governed by French law.
In the event of a dispute, the parties will attempt to find an amicable solution before any legal proceedings.
If no agreement can be reached, the competent courts will be those within the jurisdiction of the registered office of Food&Good SAS at the time the dispute arises.